What is a patient advocate anyway?

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I get this question a great deal when I explain to people what Health Advize is all about. How would that help me? Is that legal? Can you do that in Israel? What would my doctor say? Of course I explain that yes, it’s legal and yes, this service is available in Israel (through Health Advize!) and if you organize your questions in the right way, your doctor will also find these services helpful.  But don’t take my word for it. Read a recent story about a patient advocate and how she really helps people navigate complicated health issues.  This story happens all the time, in Israel, with Health Advize.

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HealthAdvize helps me with everything from medical to changing address to bituach leumi to arnona discounts. Aviva is always there for me.
Diane S.
retiree living in Jerusalem
2022
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“I have consulted with and received advice from Aviva on various health-related issues. She has such a wide range of knowledge to eagerly share with you!”
Cheryl D.
28 year-old photo editor and veterinary assistant
middle aged man
We strongly recommend Health Advize. We used their extensive professional knowledge in a number of different medical cases. They directed us to the proper professional; the consultant was highly available, answered kindly and patiently and helped us find the most appropriate medical solution. In our most recent situation, where doctors struggled to diagnose the illness of our 4 year old (a burst appendix) , Aviva [the consultant] was a source of support, advice and guidance, which it helped us a lot and gave us confidence to make the right decisions.
D.Y.
Engineer and father of four
2018
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What Aviva has done to get me bituach leumi support is truly a miracle! Finally I have some income to cover my care. Well worth the reasonable fees.
Gabriel M.
Retired Doctor
2020
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Aviva helped me with arranging critical medical appointments and also with submitting a claim for disability status. Aviva responds rapidly to queries, works highly effectively, and is also kind and helpful. She is very knowledgeable in the issues around healthcare and disability.
Peter P.
retired psychiatric nurse
2022
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You are the best at what you do. We are forever grateful for your help. You are making the aliyah transition so much easier and smoother for us.
Anne
Jerusalem
2021
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I met Aviva by chance. I thank God every day that I did. Any person with a disability, a chronic illness, mobility issues or needs help at home should have her contact info. She reaches parts of bureaucracy that others cannot.
Len H.
British expat
2020
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I am grateful for Aviva for helping my daughter and me during a difficult time.
Valerie Seidner
Mother
2021
older couple
We think Aviva is a terrific hand holder. Just what we need when dealing with the bureaucratic system.
Helen W.
Retiree, Jerusalem
2020
rachel g
Aviva, with warmth and compassion, has guided me through insurance questions, health issues and helped me find specialists for both myself and my children.
Rachel G.
Mother of three
2021
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Thank you so much for your warmth and your calm. We couldn't have done it without you!
Sharon A.
Caregiver
2021
older woman
Aviva is smart and compassionate. She understands the needs of those with health issues and can navigate the healthcare system swiftly to get the best possible outcome. She has become a trusted part of our team!
Joan
Israel
2021
We were very pleased with your service and the care you brought. I hope that you know how much Gershon and I appreciated having you in our corner. I cannot imagine doing it without you.
Steven
Mediator
2021
young woman student
Aviva is extremely dedicated and committed to results. My favorite part of working with her was knowing that no matter what came up, she would take care of it. Israeli beaurocracy can be so unpredictable, having someone taking care of the process is exactly what i needed
B.R.
premed student, Jerusalem
2022